Never sign a quotation – Ask why it is necessary to sign a quotation. This is more than likely a ploy to get you to sign a legally-binding contract.
Make sure your guarantee is for a period of fifteen years and that it is fully comprehensive and transferable.
Make sure your fascia boards are BBA approved and insist on seeing the certificate.
Make sure you see the company’s public liability insurance certificate.
Make sure the company is a member of the Trusted Traders scheme.
It is essential to make sure that the materials are replaced and simply not over-clad. Make sure you get this in writing.
If you feel under any pressure to sign an order when a salesman is in your home just thank him for his time, be firm, and tell him you will be in touch when you have had time to think it over.
If he does not leave just threaten to call the police.
Ask to see locally installed work that the company has done.
If you still can’t decide which company to use, ask your friends and family who they would recommend.
If you are fed up of being pestered at meal times or when you want to relax remember there is the Telephone Preference Service 0845-070-0707. The Telephone Preference Service can fine offenders £5000, so this is an effective deterrent.
It’s the first time I’ve used a ‘Trusted Trader’ and I was very satisfied. Derby Roofline were friendly, efficient and courteous. The job was finished in a day and they cleaned the area up after themselves. I would recommend them to anyone. Continue readingRead More »